2011 GMC Yukon XL
Mileage
142,115
Service Date
8/16/2019
Services Performed
- UPON INSPECTION SCANNED THE VEHICLE FOR CODES, FOUND TROUBLE CODE: PO842- Transmission Fluid Pressure Sensor Switch A Circuit Low WE SUSPECT THIS CODE IS DUE TO THE VALVE BODY BEING GUMMED UP. CHECKED THE FLUID, FLUID IS BURNT. UPON STARTING THE VEHICLE THE PUMP IS WHINING FROM LOSS OF PRESSURE, CONTACTED THE CUSTOMERS EXTENDED WARRANTY, EXTENDED WARRANTY STATED THAT THEY WOULD NEED TO HAVE COPIES OF MAINTENANCE RECORDS FROM THE CUSTOMER, CUSTOMER SUPPLIED MAINTENANCE RECORDS, SUBMITTED TO EXTENDED WARRANTY COMPANY, THEY HAVE SCHEDULED AN INSPECTOR TO COME OUT AND VERIFY CONDITION (5/14/19 INSPECTOR WAS SCHEDULED) INSPECTOR CALLED AND VERIFIED HE WOULD BE HERE 5/20/19, INSPECTOR TOOK PICTURES, INFORMATION ON FAILURE AND SUBMITTED TO EXTENDED WARRANTY, CONTACTED THE EXTENDED WARRANTY COMPANY, THEY NOW ARE REQUESTING TEAR DOWN FORM THE CUSTOMER TO DETERMINED FAILURE, REMOVED AND TORN DOWN THE TRANSMISSION, ADVISED THE EXTENDED WARRANTY COMPANY 6/20/19 THAT TRANSMISSION IS OUT AND TORN DOWN, THEY HAVE SCHEDULED AN INSPECTOR AGAIN, INSPECTOR CALLED AND ADVISED HE WOULD BE HERE 6/26/19, INSPECTOR TOOK PICTURES AND INFORMATION, SUBMITTED TO EXTENDED WARRANTY COMPANY, EXTENDED WARRANTY COMPANY CALLED 6/28/19 AND ADVISED THAT THE FAILED TORQUE CONVERTER IS NO A COVERED COMPONENT UNDER THE CUSTOMERS EXTENDED WARRANTY, CUSTOMER HAS CHOSE TO HAVE THE TRANSMISSION REBUILT DUE TO TEAR DOWN, REBUILT THE TRANSMISSION, REPLACED THE TRANSMISSION COOLER AND FLUSHED THE TRANSMISSION COOLER LINES, FILLED THE TRANSMISSION FLUID TO THE PROPER LEVEL, PROGRAMMED THE TRANSMISSION, REPLACED A COOLANT TEE THAT WAS LEAKING COOLANT, INSTALLED A NEW BATTERY, TEST DROVE THE VEHICLE AND RETEST, NO FURTHER COOLANT LEAK, TRANSMISSION IS SHIFTING AS DESIGNED
- 06/12/19 at 10:52 am CUSTOMER HAS APPROVED TO HAVE THE TRANSMISSION REMOVED AND DISASSEMBLED FOR INSPECTION OF FAILURE
- INCLUDES REPLACE TORQUE CONVERTER AND TRANSMISSION OIL COOLER.
- FREIGHT
- RE FLASH CONTROL MODULE.
- REPLACE TRANNY COOLER
- INSTALL NEW COOLANT TEE
- REPLACE BATTERY.
ROBERT W. gave our service a 5 star review on 8/17/2019
