2012 Ford Pickup
Mileage
65,280
Service Date
11/2/2017
Services Performed
- CUSTOMER HAD TAKEN THE TRUCK INTO THE DEALERSHIP ON A SATRUDAY DUE TO IT STUTTERING, THEY FOUND THE TRANSMISSION 2.5 QUARTS LOW OF FLUID, GOT THE TRANSMISSION UP TO OPERATING TEMPERATURE TO OPEN THE THERMOSTAT, INSPECTED THE FLUID LEVEL, LEVEL IS GOOD AT THIS TIME, REFUNDED THE CUSTOMER 192.00
- UPON INSPECTION SCANNED THE VEHICLE FOR TROUBLE CODES, NO TROUBLE CODES FOUND AT THIS TIME, TEST DROVE THE VEHICLE TO VERIFY THE CONCERN WITH THE CUSTOMER, TEST DROVE AND MONITOR PIDS, GOOD, ADVISED THE CUSTOMER THE SPARK PLUGS DO HAVE SIGNS OF CARBON TRACKING, HAVE HAD ISSUES IN THE PAST WITH THIS CONCERN, RECOMMEND SPARK PLUGS AND SPARK PLUG BOOTS BEING REPLACE TO SEE IF THIS HELPS THE CONCERN DUE TO NO ABNORMAL READINGS AND NO TROUBLE CODES, CUSTOMER STATES THEY WILL REPLACE THE SPARK PLUGS AND BOOTS
THOMAS R. gave our service a 5 star review on 11/11/2017
