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2011 GMC Terrain

2020-07-11T22:00:31+00:00

GMC Terrain

Mileage
71,365
Service Date
7/3/2020
Services Performed
  • REMOVES CONTAMINATED FLUID FROM THE ENTIRE HYDRAULIC SYSTEM. REPLACE FLUID WITH BG BRAKE FLUID.
  • REPLACE THE FRONT BRAKE PADS AND RESURFACE THE FRONT BRAKE ROTORS
  • UPON INSPECTION TEST DROVE THE VEHICLE TO VERIFY THE CUSTOMERS CONCERN, NO NOISE HEARD COMING FROM THE FRONT OF THE VEHICLE, RACKED VEHICLE FOR INSPECTION, DROVE VEHICLE IN THE AIR AND FOUND NO NOISE COMING FROM THE LEFT FRONT WHEEL, INSPECTED OTHER WHEELS AND DRIVETRAIN, NO NOISE, REMOVE THE DRIVER FRONT WHEEL AND INSPECTED ROTOR FOR SIGNS OF SOMETHING CAUGHT BEHIND THE BACKING PLATE, GOOD, DID FIND THAT THE FRONT BRAKE PADS ARE HEAT CRACKED, ADVISED THE CUSTOMER OF NOT BEING ABLE TO DUPLICATE THE ISSUE, CUSTOMER STATES THEY HAD BEEN DRIVING UP A DIRT ROAD AT LOW SPEEDS, TEST DROVE THE VEHICLE AGAIN UP A DIRT ROAD AT LOW SPEEDS STILL NOT ABLE TO DUPLICATE THE CUSTOMERS CONCERN, SUSPECT THAT A ROCK MAY HAVE BEEN STUCK BETWEEN THE BACKING PLATE AND ROTOR ON THE DRIVER FRONT WHEEL, DUE TO THE CUSTOMER NOT DRIVING VERY FAR ONCE THE NOISE STARTED THIS MAY WHY THERE IS NO INDICATION OF SOMETHING BEING STUCK BEHIND THE BACKING PLATE, ADVISED THE CUSTOMER AND AT THIS TIME CUSTOMER HAS OK THE REPLACEMENT OF THE FRONT BRAKE PADS AND PERFORMING BRAKE SYSTEM FLUSH
 
GARRETT M. gave our service a 5 star review on 7/9/2020
2011 GMC Terrain 2020-07-11T22:00:31+00:00

2005 GMC Sierra

2019-12-13T23:01:55+00:00

GMC Sierra

Mileage
82,650
Service Date
12/12/2019
Services Performed
  • PER CUSTOMER REQUEST REPLACE THE E-BRAKE HANDLE AND CABLE
 
JERRY M. gave our service a 5 star review on 12/12/2019
2005 GMC Sierra 2019-12-13T23:01:55+00:00

2008 GMC Sierra

2019-09-12T22:02:27+00:00

GMC Sierra

Mileage
221,448
Service Date
9/10/2019
Services Performed
  • Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check and top-off all fluid levels and tire pressures. Perform basic safety inspection. Road test vehicle. RESET MAINTENANCE LIGHT.
  • REPLACE FUEL FILTER.
  • TRANSMISSION OIL COOLER PIPES – Remove & Replace – Diesel All Three – [Includes: R&I Grille Assembly.]
  • TRANSMISSION OIL FILTER – Remove & Replace – 2500 HD,3500 HD,Diesel Both,Internal,Spin-On – [Includes: R&I Transmission Oil Pan. Includes: Confirm Fluid temperature for level check.] – [Includes: Drain and fill and replace filter]
  • WE TEST DROVE VEHICLE, NO TRANSMISSION SLIPPAGE. WE REMOVED TRANS PAN TO INSPECT, FOUND FLUID GOOD, NO EXCESSIVE METAL IN PAN. WE WILL REPLACE BOTH FILTERS AND FLUID. FOUND OIL COOLER LINES LEAKING.
 
TOM T. gave our service a 5 star review on 9/11/2019
2008 GMC Sierra 2019-09-12T22:02:27+00:00

2005 GMC Sierra

2019-08-22T22:01:29+00:00

GMC Sierra

Mileage
78,532
Service Date
8/20/2019
Services Performed
  • Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check and top-off all fluid levels and tire pressures. Perform basic safety inspection. Road test vehicle.
  • REPLACE THE PASSENGER SIDE WHEEL HUB ASSEMBLY
  • WE ADJUSTED PARKING BRAKE.
 
JERRY M. gave our service a 5 star review on 8/21/2019
2005 GMC Sierra 2019-08-22T22:01:29+00:00

2011 GMC Yukon XL

2019-08-18T22:01:14+00:00

GMC Yukon XL

Mileage
142,115
Service Date
8/16/2019
Services Performed
  • UPON INSPECTION SCANNED THE VEHICLE FOR CODES, FOUND TROUBLE CODE: PO842- Transmission Fluid Pressure Sensor Switch A Circuit Low WE SUSPECT THIS CODE IS DUE TO THE VALVE BODY BEING GUMMED UP. CHECKED THE FLUID, FLUID IS BURNT. UPON STARTING THE VEHICLE THE PUMP IS WHINING FROM LOSS OF PRESSURE, CONTACTED THE CUSTOMERS EXTENDED WARRANTY, EXTENDED WARRANTY STATED THAT THEY WOULD NEED TO HAVE COPIES OF MAINTENANCE RECORDS FROM THE CUSTOMER, CUSTOMER SUPPLIED MAINTENANCE RECORDS, SUBMITTED TO EXTENDED WARRANTY COMPANY, THEY HAVE SCHEDULED AN INSPECTOR TO COME OUT AND VERIFY CONDITION (5/14/19 INSPECTOR WAS SCHEDULED) INSPECTOR CALLED AND VERIFIED HE WOULD BE HERE 5/20/19, INSPECTOR TOOK PICTURES, INFORMATION ON FAILURE AND SUBMITTED TO EXTENDED WARRANTY, CONTACTED THE EXTENDED WARRANTY COMPANY, THEY NOW ARE REQUESTING TEAR DOWN FORM THE CUSTOMER TO DETERMINED FAILURE, REMOVED AND TORN DOWN THE TRANSMISSION, ADVISED THE EXTENDED WARRANTY COMPANY 6/20/19 THAT TRANSMISSION IS OUT AND TORN DOWN, THEY HAVE SCHEDULED AN INSPECTOR AGAIN, INSPECTOR CALLED AND ADVISED HE WOULD BE HERE 6/26/19, INSPECTOR TOOK PICTURES AND INFORMATION, SUBMITTED TO EXTENDED WARRANTY COMPANY, EXTENDED WARRANTY COMPANY CALLED 6/28/19 AND ADVISED THAT THE FAILED TORQUE CONVERTER IS NO A COVERED COMPONENT UNDER THE CUSTOMERS EXTENDED WARRANTY, CUSTOMER HAS CHOSE TO HAVE THE TRANSMISSION REBUILT DUE TO TEAR DOWN, REBUILT THE TRANSMISSION, REPLACED THE TRANSMISSION COOLER AND FLUSHED THE TRANSMISSION COOLER LINES, FILLED THE TRANSMISSION FLUID TO THE PROPER LEVEL, PROGRAMMED THE TRANSMISSION, REPLACED A COOLANT TEE THAT WAS LEAKING COOLANT, INSTALLED A NEW BATTERY, TEST DROVE THE VEHICLE AND RETEST, NO FURTHER COOLANT LEAK, TRANSMISSION IS SHIFTING AS DESIGNED
  • 06/12/19 at 10:52 am CUSTOMER HAS APPROVED TO HAVE THE TRANSMISSION REMOVED AND DISASSEMBLED FOR INSPECTION OF FAILURE
  • INCLUDES REPLACE TORQUE CONVERTER AND TRANSMISSION OIL COOLER.
  • FREIGHT
  • RE FLASH CONTROL MODULE.
  • REPLACE TRANNY COOLER
  • INSTALL NEW COOLANT TEE
  • REPLACE BATTERY.
 
ROBERT W. gave our service a 5 star review on 8/17/2019
2011 GMC Yukon XL 2019-08-18T22:01:14+00:00

2005 GMC Sierra

2019-07-19T22:02:47+00:00

GMC Sierra

Mileage
88,018
Service Date
7/18/2019
Services Performed
  • Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check and top-off all fluid levels and tire pressures. Perform basic safety inspection. Road test vehicle. RESET MAINTENANCE LIGHT.
 
LOUISE L. gave our service a 5 star review on 7/18/2019
2005 GMC Sierra 2019-07-19T22:02:47+00:00

2014 GMC Sierra 2500 HD

2018-11-08T23:01:05+00:00

GMC Sierra 2500 HD

Mileage
78,358
Service Date
11/6/2018
Services Performed
  • Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check and top-off all fluid levels and tire pressures. Perform basic safety inspection. Road test vehicle. RESET MAINTENANCE LIGHT.
  • REMOVE ALL TIRES, ROTATE FRONT TO REAR, CHECK AIR PRESSURE AND TORQUE LUG NUTS. RESET TIRE SENSORS IF EQUIPPED.
 
RICK B. gave our service a 5 star review on 11/8/2018
2014 GMC Sierra 2500 HD 2018-11-08T23:01:05+00:00

2017 GMC Acadia

2018-11-01T22:01:26+00:00

GMC Acadia

Mileage
6,367
Service Date
10/29/2018
Services Performed
  • Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check and top-off all fluid levels and tire pressures. Perform basic safety inspection. Road test vehicle.
 
RICK B. gave our service a 5 star review on 10/31/2018
2017 GMC Acadia 2018-11-01T22:01:26+00:00

2005 GMC Sierra

2018-09-22T22:01:02+00:00

GMC Sierra

Mileage
80,754
Service Date
9/18/2018
Services Performed
  • Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check and top-off all fluid levels and tire pressures. Perform basic safety inspection. Road test vehicle. RESET MAINTENANCE LIGHT.
  • TEST DROVE TO DUPLICATE THE CUSTOMERS CONCERN, FELT A VIBRATION ABOVE 50 MPH, BALANCED BOTH FRONT TIRES LF OUT .75 OZ AND RIGHT FRONT OUT 1.25 OZ, TEST DROVE OK AT THIS TIME
 
LOUISE L. gave our service a 5 star review on 9/21/2018
2005 GMC Sierra 2018-09-22T22:01:02+00:00

2009 GMC Sierra

2018-09-05T22:00:49+00:00

GMC Sierra

Mileage
122,855
Service Date
8/30/2018
Services Performed
  • UPON INITIAL INSPECTION FOUND THE POSITIVE BATTERY CABLE HAS BEEN CHEWED THRU, WIRING HARNESS TO THE UP STREAM BANK 2 SENSOR 1 HAS BEEN CHEWED THRU, ALSO FOUND THE LEFT FRONT WHEEL SPEED SENSOR HAS BEEN CHEWED IN HALF, INSTALLED NEW WIRING HARNESS, WIRING HARNESS CONNECTOR, INSTALLED NEW 02 SENSOR, REPLACED THE BATTERY, VEHICLE STARTS NOW BUT IS MISSING, INSPECTED SPARK PLUGS, WORN, RECOMMEND TUNE UP, REPLACED THE SPARK PLUGS AND SPARK PLUG WIRES, CHANCED THE ENGINE OIL, RETEST VEHICLE STILL HAS A MISFIRE ON CYLINDER #7, TESTED AND FOUND THAT THE CYLINDER DEACTIVATION ASSEMBLY IS NOT FUNCTIONING PROPERLY, ADDED MOA AND TEST DROVE, NO CHANGE, REPLACED THE CYLINDER DEACTIVATION SOLENOID ASSEMBLY AND RETEST, CLEARED THE TROUBLE CODE AND TEST DROVE, NO FURTHER MISFIRE DETECTED AT THIS TIME
  • CUSTOMER STATES TO CHECK SPARK PLUGS AND WIRES
  • This inspection and the opinions expressed are exactly that, opinions. Many parts perform perfectly until the moment of failure. Failure may occur suddenly and without warning. The inspector and/or all parties relative to the compilation of this report cannot accept liability for failures, which may occur after the inspection is completed. By accepting this report, the consumer acknowledges that the inspector and/or all parties relative to the compilation of this report, cannot be held responsible for any and all alleged vehicle defects, and further, the consumer releases and holds harmless the inspector and/or all parties relative to the compilation of this report from any and all further claims on this vehicle. No warranty for this vehicle is implied or given by the inspector and/or all parties relative to the compilation of this report.
  • Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check and top-off all fluid levels and tire pressures. Perform basic safety inspection. Road test vehicle. RESET MAINTENANCE LIGHT.
  • SPARK PLUGS – Remove and Replace – 1500,V8,Gas
  • REPLACE THE DEACTIVATION SOLENOIDS
 
CINDY M. gave our service a 5 star review on 9/1/2018
2009 GMC Sierra 2018-09-05T22:00:49+00:00