GMC Archives - Page 2 of 3 - Built To Last Automotive Service

2005 GMC Sierra
Mileage
85,600
Service Date
12/3/2020
Services Performed
Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check and top-off all fluid levels and tire pressures. Perform basic safety inspection. Road test vehicle.
PERFORMED
PRIOR TO SERVICE SCANNED THE VEHICLE TO ACTIVE TROUBLE CODES, NONE FOUND AT THIS TIME, PERFORMED TRANSMISSION SERVICE, UPON PAN REMOVAL INSPECTED AND FOUND NO ABNORMAL MATERIAL, CHANGED BOTH FILTERS REINSTALLED PAN WITH NEW GASKET, FILLED TRANSMISSION FLUID TO THE PROPER FLUID LEVEL AND TEST DROVE, OK AT THIS TIME
REMOVE ALL TIRES, ROTATE FRONT TO REAR, CHECK AIR PRESSURE AND TORQUE LUG NUTS. RESET TIRE SENSORS IF EQUIPPED.
REPLACE THE LEFT FRONT INNER TIE ROD END (LOOSE) AND RIGHT INNER
REPLACE TRANSMISSION OIL PAN GASKET
ROAD TEST VEHICLE. CHECK ALL SUSPENSION AND STEERING PARTS FOR WEAR. CHECK TIRE PRESSURE AND CONDITION. CHECK RIDING HEIGHT. CHECK ALIGNMENT OF ALL FOUR WHEELS. ADJUST CASTER, CAMBER, TOE-IN, AND THRUST ANGLE AS NEEDED ON ALL FOUR WHEELS. CENTER STEERING WHEEL.
JERRY M. gave our service a 5 star review on 12/6/2020
2015 GMC Sierra 2500 HD
Mileage
73,995
Service Date
10/13/2020
Services Performed
Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check and top-off all fluid levels and tire pressures. Perform basic safety inspection. Road test vehicle.
KIRK L. gave our service a 5 star review on 10/14/2020
2011 GMC Terrain
Mileage
71,365
Service Date
7/3/2020
Services Performed
REMOVES CONTAMINATED FLUID FROM THE ENTIRE HYDRAULIC SYSTEM. REPLACE FLUID WITH BG BRAKE FLUID.
REPLACE THE FRONT BRAKE PADS AND RESURFACE THE FRONT BRAKE ROTORS
UPON INSPECTION TEST DROVE THE VEHICLE TO VERIFY THE CUSTOMERS CONCERN, NO NOISE HEARD COMING FROM THE FRONT OF THE VEHICLE, RACKED VEHICLE FOR INSPECTION, DROVE VEHICLE IN THE AIR AND FOUND NO NOISE COMING FROM THE LEFT FRONT WHEEL, INSPECTED OTHER WHEELS AND DRIVETRAIN, NO NOISE, REMOVE THE DRIVER FRONT WHEEL AND INSPECTED ROTOR FOR SIGNS OF SOMETHING CAUGHT BEHIND THE BACKING PLATE, GOOD, DID FIND THAT THE FRONT BRAKE PADS ARE HEAT CRACKED, ADVISED THE CUSTOMER OF NOT BEING ABLE TO DUPLICATE THE ISSUE, CUSTOMER STATES THEY HAD BEEN DRIVING UP A DIRT ROAD AT LOW SPEEDS, TEST DROVE THE VEHICLE AGAIN UP A DIRT ROAD AT LOW SPEEDS STILL NOT ABLE TO DUPLICATE THE CUSTOMERS CONCERN, SUSPECT THAT A ROCK MAY HAVE BEEN STUCK BETWEEN THE BACKING PLATE AND ROTOR ON THE DRIVER FRONT WHEEL, DUE TO THE CUSTOMER NOT DRIVING VERY FAR ONCE THE NOISE STARTED THIS MAY WHY THERE IS NO INDICATION OF SOMETHING BEING STUCK BEHIND THE BACKING PLATE, ADVISED THE CUSTOMER AND AT THIS TIME CUSTOMER HAS OK THE REPLACEMENT OF THE FRONT BRAKE PADS AND PERFORMING BRAKE SYSTEM FLUSH
GARRETT M. gave our service a 5 star review on 7/9/2020
2005 GMC Sierra
Mileage
82,650
Service Date
12/12/2019
Services Performed
PER CUSTOMER REQUEST REPLACE THE E-BRAKE HANDLE AND CABLE
JERRY M. gave our service a 5 star review on 12/12/2019
2008 GMC Sierra
Mileage
221,448
Service Date
9/10/2019
Services Performed
Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check and top-off all fluid levels and tire pressures. Perform basic safety inspection. Road test vehicle. RESET MAINTENANCE LIGHT.
REPLACE FUEL FILTER.
TRANSMISSION OIL COOLER PIPES – Remove & Replace – Diesel All Three – [Includes: R&I Grille Assembly.]
TRANSMISSION OIL FILTER – Remove & Replace – 2500 HD,3500 HD,Diesel Both,Internal,Spin-On – [Includes: R&I Transmission Oil Pan. Includes: Confirm Fluid temperature for level check.] – [Includes: Drain and fill and replace filter]
WE TEST DROVE VEHICLE, NO TRANSMISSION SLIPPAGE. WE REMOVED TRANS PAN TO INSPECT, FOUND FLUID GOOD, NO EXCESSIVE METAL IN PAN. WE WILL REPLACE BOTH FILTERS AND FLUID. FOUND OIL COOLER LINES LEAKING.
TOM T. gave our service a 5 star review on 9/11/2019
2005 GMC Sierra
Mileage
78,532
Service Date
8/20/2019
Services Performed
Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check and top-off all fluid levels and tire pressures. Perform basic safety inspection. Road test vehicle.
REPLACE THE PASSENGER SIDE WHEEL HUB ASSEMBLY
WE ADJUSTED PARKING BRAKE.
JERRY M. gave our service a 5 star review on 8/21/2019
2011 GMC Yukon XL
Mileage
142,115
Service Date
8/16/2019
Services Performed
UPON INSPECTION SCANNED THE VEHICLE FOR CODES, FOUND TROUBLE CODE: PO842- Transmission Fluid Pressure Sensor Switch A Circuit Low WE SUSPECT THIS CODE IS DUE TO THE VALVE BODY BEING GUMMED UP. CHECKED THE FLUID, FLUID IS BURNT. UPON STARTING THE VEHICLE THE PUMP IS WHINING FROM LOSS OF PRESSURE, CONTACTED THE CUSTOMERS EXTENDED WARRANTY, EXTENDED WARRANTY STATED THAT THEY WOULD NEED TO HAVE COPIES OF MAINTENANCE RECORDS FROM THE CUSTOMER, CUSTOMER SUPPLIED MAINTENANCE RECORDS, SUBMITTED TO EXTENDED WARRANTY COMPANY, THEY HAVE SCHEDULED AN INSPECTOR TO COME OUT AND VERIFY CONDITION (5/14/19 INSPECTOR WAS SCHEDULED) INSPECTOR CALLED AND VERIFIED HE WOULD BE HERE 5/20/19, INSPECTOR TOOK PICTURES, INFORMATION ON FAILURE AND SUBMITTED TO EXTENDED WARRANTY, CONTACTED THE EXTENDED WARRANTY COMPANY, THEY NOW ARE REQUESTING TEAR DOWN FORM THE CUSTOMER TO DETERMINED FAILURE, REMOVED AND TORN DOWN THE TRANSMISSION, ADVISED THE EXTENDED WARRANTY COMPANY 6/20/19 THAT TRANSMISSION IS OUT AND TORN DOWN, THEY HAVE SCHEDULED AN INSPECTOR AGAIN, INSPECTOR CALLED AND ADVISED HE WOULD BE HERE 6/26/19, INSPECTOR TOOK PICTURES AND INFORMATION, SUBMITTED TO EXTENDED WARRANTY COMPANY, EXTENDED WARRANTY COMPANY CALLED 6/28/19 AND ADVISED THAT THE FAILED TORQUE CONVERTER IS NO A COVERED COMPONENT UNDER THE CUSTOMERS EXTENDED WARRANTY, CUSTOMER HAS CHOSE TO HAVE THE TRANSMISSION REBUILT DUE TO TEAR DOWN, REBUILT THE TRANSMISSION, REPLACED THE TRANSMISSION COOLER AND FLUSHED THE TRANSMISSION COOLER LINES, FILLED THE TRANSMISSION FLUID TO THE PROPER LEVEL, PROGRAMMED THE TRANSMISSION, REPLACED A COOLANT TEE THAT WAS LEAKING COOLANT, INSTALLED A NEW BATTERY, TEST DROVE THE VEHICLE AND RETEST, NO FURTHER COOLANT LEAK, TRANSMISSION IS SHIFTING AS DESIGNED
06/12/19 at 10:52 am CUSTOMER HAS APPROVED TO HAVE THE TRANSMISSION REMOVED AND DISASSEMBLED FOR INSPECTION OF FAILURE
INCLUDES REPLACE TORQUE CONVERTER AND TRANSMISSION OIL COOLER.
FREIGHT
RE FLASH CONTROL MODULE.
REPLACE TRANNY COOLER
INSTALL NEW COOLANT TEE
REPLACE BATTERY.
ROBERT W. gave our service a 5 star review on 8/17/2019
2005 GMC Sierra
Mileage
88,018
Service Date
7/18/2019
Services Performed
Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check and top-off all fluid levels and tire pressures. Perform basic safety inspection. Road test vehicle. RESET MAINTENANCE LIGHT.
LOUISE L. gave our service a 5 star review on 7/18/2019
2014 GMC Sierra 2500 HD
Mileage
78,358
Service Date
11/6/2018
Services Performed
Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check and top-off all fluid levels and tire pressures. Perform basic safety inspection. Road test vehicle. RESET MAINTENANCE LIGHT.
REMOVE ALL TIRES, ROTATE FRONT TO REAR, CHECK AIR PRESSURE AND TORQUE LUG NUTS. RESET TIRE SENSORS IF EQUIPPED.
RICK B. gave our service a 5 star review on 11/8/2018
2017 GMC Acadia
Mileage
6,367
Service Date
10/29/2018
Services Performed
Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check and top-off all fluid levels and tire pressures. Perform basic safety inspection. Road test vehicle.
RICK B. gave our service a 5 star review on 10/31/2018

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