RAM Archives - Built To Last Automotive Service

2014 RAM 1500
Mileage
151,624
Service Date
2/16/2024
Services Performed
UPON INSPECTION THE TECHNICIAN HAS RETRIEVED THE FOLLOWING CODES: (HISTORY CODES) P05ed reductant heater control module supply voltage P245b-00 egr cooler bypass control circuit performance TECH HAS FOUND A BULK HEAD CONNECTOR NOT FULLY SEATED NEAR THE PASSENGER SIDE FIREWALL. TECH HAS FULLY INSTALLED THE CONNECTOR AND CONTINUED TESTING. TECH CLEARED THE CODES AND ONLY THE 1ST CODE RETURNED IMMEDIATELY. FURTHER TESTING REVEALED THE REDUCTANT CONTROL MODULE HAS FAILED. WE RECOMMEND REPLACING THE CONTROL MODULE AND THEN RE TEST IF NECESSARY. TECH HAS GAINED ACCESS TO THE CONTROL MODULE AND REPLACED THE CONTROL MODULE.
REPLACE REDUCTANT CONTROL MODULE
RYAN M. gave our service a 5 star review on 2/19/2024
2019 RAM ProMaster 1500
Mileage
24,890
Service Date
11/9/2023
Services Performed
UPON INSPECTION SCANNED THE VEHICLE FOR TROUBLE CODES AND FOUND TROUBLE CODE B0095-11 Front right acceleration impact sensor-circuit short to ground GAINED ACCESS TO THE RIGHT FRONT IMPACT SENSOR AND INSPECTED THE WIRING REPAIR THAT THE CUSTOMER HAD PERFORMED, FOUND ONE OF THE WIRES THAT WAS REPAIRED IT WAS A 2 WIRE CONNECTED TO A 1 WIRE, CUT OUT THE REPAIRED SECTION AND WIRED IN 2 WIRE, REASSEMBLED AND CLEARED THE TROUBLE CODE AND RETEST, AIR BAG LIGHT TROUBLE CODE HAS CLEARED, ADVISED THE CUSTOMER THERE IS A PARK ASSIST MESSAGE, CUSTOMER IS AWARE OF THIS, NO FURTHER WORK PERFORMED
BOB R. gave our service a 5 star review on 11/10/2023
2013 RAM 2500 HD
Mileage
172,648
Service Date
12/5/2022
Services Performed
**NO WARRANTY ON CUSTOMER SUPPLIED PARTS*** INSTALLED PER CUSTOMER REQUEST
INSTALL RIGHT FRONT SEAT BELT BUCKLE
REPAIR LOOKS GOOD AT THIS TIME
MIKE M. gave our service a 5 star review on 12/5/2022
2012 RAM Pickup
Mileage
117,077
Service Date
5/17/2022
Services Performed
UPON INSPECTION WE CONFIRMED THE REAR PINION SEAL IS LEAKING. WE REMOVED REAR PINION FLANGE TO INSPECT FURTHER. WE FOUND A NEWER SEAL WAS INSTALLED BUT WAS STILL LEAKING FLUID DUE TO A DEEP GROOVE WORN INTO THE FLANGE SHAFT THAT THE SEAL RIDES ON. RECOMMEND REPLACE THIS PINION FLANGE ASSY WITH BRAND NEW SEAL AND FLUID. AFTER REPAIR WE TEST DROVE VEHICLE SEVERAL MILES AND RECHECKED SEAL, NO FURTHER LEAK AT THIS TIME.
REPLACE REAR PINION SHAFT SEAL AND FLANGE. ADD NEW FLUID.
RANDIE F. gave our service a 5 star review on 5/17/2022
2014 RAM 2500 HD
Mileage
101,444
Service Date
8/16/2021
Services Performed
UPON INSPECTION AND FOUND THE T IN THE UPPER RADIATOR HOSE HAS FAILED, RECOMMEND REPLACEMENT OF THE UPPER RADIATOR HOSE ASSEMBLY AND THEN RETESTING THE SYSTEM, REPLACED THE UPPER RADIATOR HOSE, FILLED THE COOLANT TO THE PROPER FLUID LEVEL AND RETEST, FOUND NO FURTHER COOLANT LEAKS AT THE IS TIME
INCLUDES CIRCULATE SYSTEM, CLEAN SURFACES FREE OF ANTI-FREEZE, TEST SYSTEM AND RADIATOR CAP PRESSURE, CHECK THERMOSTAT, WATER PUMP AND COOLING FANS FOR PROPER OPERATION, TEST DRIVE.
REPLACED THE UPPER RADIATOR HOSE
MICHEAL C. gave our service a 5 star review on 8/30/2021
2015 RAM ProMaster 2500
Mileage
60,935
Service Date
6/2/2021
Services Performed
UPON INSPECTION WE CAN HEAR THE NOISE COMING FROM THE TRANSMISSION BELL HOUSING. WE REMOVED THE LOWER BELL HOUSING SIGH COVER TO INSPECT, FOUND THE FLEXPLATE TO BE CRACKED IN TWO PLACES CLOSE TO THE REAR CRANKSHAFT. WE NEED TO REMOVE TRANSMISSION TO REPLACE THIS FLEXPLATE AND WILL INSPECT SURROUNDING AREA FOR ANY DAMAGE.
DURING THIS REPAIR WE FOUND ALL HARDWARE ON THE EXHAUST TO BE COMPLETELY RUSTED DOWN TO NOTHING. WE NEEDED TO TORCH AND CUT THE HARDWARE OFF. WE PUT NEW HARDWARE BACK ON. THIS ADDED 1.0 TO LABOR. AFTER REPAIRS WE CHECKED FLUID LEVEL AND TEST DROVE AND RECHECKED SYSTEM, GOOD. FLUID LEVEL WAS PROPER AFTER LETTING ENGINE COOL DOWN.
FREIGHT
NICK R. gave our service a 5 star review on 6/3/2021
2013 RAM 2500 HD
Mileage
140,200
Service Date
3/19/2021
Services Performed
REPLACE TRANSMISSION OIL FILTER AND FLUID.
REPLACE TRANSMISSION SPIN-ON FILTER.
This inspection and the opinions expressed are exactly that, opinions. Many parts perform perfectly until the moment of failure. Failure may occur suddenly and without warning. The inspector and/or all parties relative to the compilation of this report cannot accept liability for failures, which may occur after the inspection is completed. By accepting this report, the consumer acknowledges that the inspector and/or all parties relative to the compilation of this report, cannot be held responsible for any and all alleged vehicle defects, and further, the consumer releases and holds harmless the inspector and/or all parties relative to the compilation of this report from any and all further claims on this vehicle. No warranty for this vehicle is implied or given by the inspector and/or all parties relative to the compilation of this report.
THIS IS NORMAL ON COLD MORNINGS IF BLOCK HEATER IS NOT PLUGGED IN.
TRUCK FEELS LIKE IT IS RUNNING NORMALLY. NO ADJUSTMENTS NECESSARY. THE TUNER WILL NOT ADJUST TRANSMISSION SHIFTING, IT WILL MAKE THE COMPUTER THINK WE DID NOT DO A DELETE.
WE EXPERIENCED THE HARD SHIFT FROM THE TRANSMISSION DURING TEST DRIVE. WE SCANNED FOR CODES: P0868-Transmission line pressure low (THIS IS A STORED CODE IN HISTORY). WE CHECKED TRANSMISSION FLUID LEVEL AND CONDITION, FLUID IS FULL AND LOOKS OK BUT THESE TRANSMISSIONS RELY ON FILTERS BEING CHANGED EVERY 30,000 MILES. RECOMMEND REPLACE BOTH FILTERS IF THEY HAVE BEEN DONE WITHIN 30,000. ADVISE CUSTOMER THAT WITH THE INCREASE IN HORSEPOWER THE TRANSMISSION WILL SHIFT AND FEEL DIFFERENT. ADVISE HIM TO CHANGE TRANS FLUID AND FILTER EVERY 30,000 MILES.
FREIGHT
MIKE M. gave our service a 5 star review on 3/19/2021
2012 RAM Pickup
Mileage
193,643
Service Date
2/10/2021
Services Performed
Replace upper and lower ball joints on left side.
NICK M. gave our service a 5 star review on 2/10/2021
2014 RAM 2500 HD
Mileage
98,447
Service Date
11/8/2019
Services Performed
INSPECT RIGHT FRONT TIRE WEAR AND ADVISE
REMOVE ALL TIRES, ROTATE FRONT TO REAR, CHECK AIR PRESSURE AND TORQUE LUG NUTS. RESET TIRE SENSORS IF EQUIPPED.
REPLACE BOTH FRONT WHEEL HUBS.
ROAD TEST VEHICLE. CHECK ALL SUSPENSION AND STEERING PARTS FOR WEAR. CHECK TIRE PRESSURE AND CONDITION. CHECK RIDING HEIGHT. CHECK ALIGNMENT OF ALL FOUR WHEELS. ADJUST CASTER, CAMBER, TOE-IN, AND THRUST ANGLE AS NEEDED ON ALL FOUR WHEELS. CENTER STEERING WHEEL.
UPON INSPECTION PERFORMED ON DEMAND TESTING FOUND THAT THE DEF SENSORS ARE WORKING OK, READINGS ARE OK AT THIS TIME, DEF SYSTEM IS FULL, WOULD NEED TO TEST WHEN THE DEF FLUID IS NOT FULL, COULD HAVE A STUCK FLOAT, ADVISE THE CUSTOMER TO DRIVE 500 TO 1000 MILES AND THEN WE CAN RETEST
MARK R. gave our service a 5 star review on 11/11/2019
2019 RAM 1500 Classic
Mileage
15,113
Service Date
10/24/2019
Services Performed
WE FOUND THE HOSE MELTED AND BROKEN AT EXHAUST. WE INSTALLED NEW HOSE AND ROUTED IN PROPER LOCATION. WE SET BOTH AIR SPRINGS TO 40 PSI. AND ALLOWED TO SIT TO CHECK FOR LEAKS.
BRECK A. gave our service a 5 star review on 10/25/2019

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