RAM

2013 RAM 2500 HD

CRM Mitchell1 2022-12-06T23:00:40+00:00

Mileage

172,648

Service Date

12/5/2022

Services Performed

• **NO WARRANTY ON CUSTOMER SUPPLIED PARTS*** INSTALLED PER CUSTOMER REQUEST
• INSTALL RIGHT FRONT SEAT BELT BUCKLE
• REPAIR LOOKS GOOD AT THIS TIME

 

MIKE M. gave our service a 5 star review on 12/5/2022

2013 RAM 2500 HD CRM Mitchell1 2022-12-06T23:00:40+00:00

2012 RAM Pickup

CRM Mitchell1 2022-05-18T22:03:16+00:00

Mileage

117,077

Service Date

5/17/2022

Services Performed

• UPON INSPECTION WE CONFIRMED THE REAR PINION SEAL IS LEAKING. WE REMOVED REAR PINION FLANGE TO INSPECT FURTHER. WE FOUND A NEWER SEAL WAS INSTALLED BUT WAS STILL LEAKING FLUID DUE TO A DEEP GROOVE WORN INTO THE FLANGE SHAFT THAT THE SEAL RIDES ON. RECOMMEND REPLACE THIS PINION FLANGE ASSY WITH BRAND NEW SEAL AND FLUID. AFTER REPAIR WE TEST DROVE VEHICLE SEVERAL MILES AND RECHECKED SEAL, NO FURTHER LEAK AT THIS TIME.
• REPLACE REAR PINION SHAFT SEAL AND FLANGE. ADD NEW FLUID.

 

RANDIE F. gave our service a 5 star review on 5/17/2022

2012 RAM Pickup CRM Mitchell1 2022-05-18T22:03:16+00:00

2014 RAM 2500 HD

CRM Mitchell1 2021-08-31T22:00:31+00:00

Mileage

101,444

Service Date

8/16/2021

Services Performed

• UPON INSPECTION AND FOUND THE T IN THE UPPER RADIATOR HOSE HAS FAILED, RECOMMEND REPLACEMENT OF THE UPPER RADIATOR HOSE ASSEMBLY AND THEN RETESTING THE SYSTEM, REPLACED THE UPPER RADIATOR HOSE, FILLED THE COOLANT TO THE PROPER FLUID LEVEL AND RETEST, FOUND NO FURTHER COOLANT LEAKS AT THE IS TIME
• INCLUDES CIRCULATE SYSTEM, CLEAN SURFACES FREE OF ANTI-FREEZE, TEST SYSTEM AND RADIATOR CAP PRESSURE, CHECK THERMOSTAT, WATER PUMP AND COOLING FANS FOR PROPER OPERATION, TEST DRIVE.
• REPLACED THE UPPER RADIATOR HOSE

 

MICHEAL C. gave our service a 5 star review on 8/30/2021

2014 RAM 2500 HD CRM Mitchell1 2021-08-31T22:00:31+00:00

2015 RAM ProMaster 2500

CRM Mitchell1 2021-06-04T22:02:48+00:00

Mileage

60,935

Service Date

6/2/2021

Services Performed

• UPON INSPECTION WE CAN HEAR THE NOISE COMING FROM THE TRANSMISSION BELL HOUSING. WE REMOVED THE LOWER BELL HOUSING SIGH COVER TO INSPECT, FOUND THE FLEXPLATE TO BE CRACKED IN TWO PLACES CLOSE TO THE REAR CRANKSHAFT. WE NEED TO REMOVE TRANSMISSION TO REPLACE THIS FLEXPLATE AND WILL INSPECT SURROUNDING AREA FOR ANY DAMAGE.
• DURING THIS REPAIR WE FOUND ALL HARDWARE ON THE EXHAUST TO BE COMPLETELY RUSTED DOWN TO NOTHING. WE NEEDED TO TORCH AND CUT THE HARDWARE OFF. WE PUT NEW HARDWARE BACK ON. THIS ADDED 1.0 TO LABOR. AFTER REPAIRS WE CHECKED FLUID LEVEL AND TEST DROVE AND RECHECKED SYSTEM, GOOD. FLUID LEVEL WAS PROPER AFTER LETTING ENGINE COOL DOWN.
• FREIGHT

 

NICK R. gave our service a 5 star review on 6/3/2021

2015 RAM ProMaster 2500 CRM Mitchell1 2021-06-04T22:02:48+00:00

2013 RAM 2500 HD

CRM Mitchell1 2021-03-20T22:05:35+00:00

Mileage

140,200

Service Date

3/19/2021

Services Performed

• REPLACE TRANSMISSION OIL FILTER AND FLUID.
• REPLACE TRANSMISSION SPIN-ON FILTER.
• This inspection and the opinions expressed are exactly that, opinions. Many parts perform perfectly until the moment of failure. Failure may occur suddenly and without warning. The inspector and/or all parties relative to the compilation of this report cannot accept liability for failures, which may occur after the inspection is completed. By accepting this report, the consumer acknowledges that the inspector and/or all parties relative to the compilation of this report, cannot be held responsible for any and all alleged vehicle defects, and further, the consumer releases and holds harmless the inspector and/or all parties relative to the compilation of this report from any and all further claims on this vehicle. No warranty for this vehicle is implied or given by the inspector and/or all parties relative to the compilation of this report.
• THIS IS NORMAL ON COLD MORNINGS IF BLOCK HEATER IS NOT PLUGGED IN.
• TRUCK FEELS LIKE IT IS RUNNING NORMALLY. NO ADJUSTMENTS NECESSARY. THE TUNER WILL NOT ADJUST TRANSMISSION SHIFTING, IT WILL MAKE THE COMPUTER THINK WE DID NOT DO A DELETE.
• WE EXPERIENCED THE HARD SHIFT FROM THE TRANSMISSION DURING TEST DRIVE. WE SCANNED FOR CODES: P0868-Transmission line pressure low (THIS IS A STORED CODE IN HISTORY). WE CHECKED TRANSMISSION FLUID LEVEL AND CONDITION, FLUID IS FULL AND LOOKS OK BUT THESE TRANSMISSIONS RELY ON FILTERS BEING CHANGED EVERY 30,000 MILES. RECOMMEND REPLACE BOTH FILTERS IF THEY HAVE BEEN DONE WITHIN 30,000. ADVISE CUSTOMER THAT WITH THE INCREASE IN HORSEPOWER THE TRANSMISSION WILL SHIFT AND FEEL DIFFERENT. ADVISE HIM TO CHANGE TRANS FLUID AND FILTER EVERY 30,000 MILES.
• FREIGHT

 

MIKE M. gave our service a 5 star review on 3/19/2021

2013 RAM 2500 HD CRM Mitchell1 2021-03-20T22:05:35+00:00

2012 RAM Pickup

CRM Mitchell1 2021-02-11T23:02:26+00:00

Mileage

193,643

Service Date

2/10/2021

Services Performed

• Replace upper and lower ball joints on left side.

 

NICK M. gave our service a 5 star review on 2/10/2021

2012 RAM Pickup CRM Mitchell1 2021-02-11T23:02:26+00:00

2014 RAM 2500 HD

CRM Mitchell1 2019-11-12T23:10:00+00:00

Mileage

98,447

Service Date

11/8/2019

Services Performed

• INSPECT RIGHT FRONT TIRE WEAR AND ADVISE
• REMOVE ALL TIRES, ROTATE FRONT TO REAR, CHECK AIR PRESSURE AND TORQUE LUG NUTS. RESET TIRE SENSORS IF EQUIPPED.
• REPLACE BOTH FRONT WHEEL HUBS.
• ROAD TEST VEHICLE. CHECK ALL SUSPENSION AND STEERING PARTS FOR WEAR. CHECK TIRE PRESSURE AND CONDITION. CHECK RIDING HEIGHT. CHECK ALIGNMENT OF ALL FOUR WHEELS. ADJUST CASTER, CAMBER, TOE-IN, AND THRUST ANGLE AS NEEDED ON ALL FOUR WHEELS. CENTER STEERING WHEEL.
• UPON INSPECTION PERFORMED ON DEMAND TESTING FOUND THAT THE DEF SENSORS ARE WORKING OK, READINGS ARE OK AT THIS TIME, DEF SYSTEM IS FULL, WOULD NEED TO TEST WHEN THE DEF FLUID IS NOT FULL, COULD HAVE A STUCK FLOAT, ADVISE THE CUSTOMER TO DRIVE 500 TO 1000 MILES AND THEN WE CAN RETEST

 

MARK R. gave our service a 5 star review on 11/11/2019

2014 RAM 2500 HD CRM Mitchell1 2019-11-12T23:10:00+00:00

2019 RAM 1500 Classic

CRM Mitchell1 2019-11-02T22:00:24+00:00

Mileage

15,113

Service Date

10/24/2019

Services Performed

• WE FOUND THE HOSE MELTED AND BROKEN AT EXHAUST. WE INSTALLED NEW HOSE AND ROUTED IN PROPER LOCATION. WE SET BOTH AIR SPRINGS TO 40 PSI. AND ALLOWED TO SIT TO CHECK FOR LEAKS.

 

BRECK A. gave our service a 5 star review on 10/25/2019

2019 RAM 1500 Classic CRM Mitchell1 2019-11-02T22:00:24+00:00

2017 RAM 2500 HD

CRM Mitchell1 2019-07-25T22:00:29+00:00

Mileage

15,408

Service Date

7/12/2019

Services Performed

• DIAGNOSE TRANSMISSION DOES NOT SHIFT. CUSTOMER WAS COMING INTO TO TOWN WHEN SUDDENLY HE FELT A HARD BANG AS IF HE WAS HIT FROM THE BACK. CUSTOMER ALSO NOTICED TRANS FLUID LEAKING.
• UPON INSPECTION FOUND INPUT SHAFT HAD SNAPPED OFF. THIS IS AN AFTERMARKET PART. WE SPOKE WITH AFTERMARKET COMPANY AND THEY SENT A NEW SHAFT TO INSTALL. WE REMOVED AND TORE DOWN TRANSFER CASE TWICE, TO INSTALL INPUT SHAFTS AND ADAPTER PLATES THAT WERE SENT TO US FROM AFTERMARKET COMPANY. ALL PARTS THAT WERE SENT DID NOT FIX THE PROBLEM. WE WENT BACK WITH MODIFIED PART, CUSTOMER IS GOING TO TRY AND LIMP TRUCK HOME. CUSTOMER IS AWARE OF ALL REPAIRS MADE. FRONT DRIVESHAFT IS NOT INSTALLED WE ARE NOT RESPONSIBLE FOR ANY PART FAILURES.

 

JIMMY V. gave our service a 5 star review on 7/24/2019

2017 RAM 2500 HD CRM Mitchell1 2019-07-25T22:00:29+00:00

2015 RAM ProMaster 3500

CRM Mitchell1 2018-11-15T23:01:00+00:00

Mileage

6,541

Service Date

11/9/2018

Services Performed

• UPON ARRIVAL WE SCANNED PCM PULLED CODE P241D-SELECTIVE CATALYST REDUCTION INDUCEMENT-FORCED ENGINE SHUT DOWN. NORMALLY THIS CODE IS ACCOMPANIED BY ANOTHER CODE. WE SUSPECT THESE OTHER CODE(S) HAVE BEEN CLEARED. WE REMOVED DEF TANK, AND EMPTIED. FILLED DEF TANK WITH KNOWN GOOD DEF FLUID, FLUID LEVEL IS ONLY READING AT 25% FULL, WE TRIED PERFORMING A RESET ON DEF TANK LEVEL – IT WILL NOT RESET AT THIS TIME. WE WERE ABLE TO GET IT OUT OF LOCK OUT MODE (REDUCED SPEED) IT WILL NOW DRIVE ANY SPEED WITH 35 MILES LEFT ON CYCLE, THEN IT WILL LOCK OUT AGAIN. CUSTOMER IS TAKING VEHICLE TO THE DEALER FOR FURTHER TESTING.

 

TY H. gave our service a 5 star review on 11/13/2018

2015 RAM ProMaster 3500 CRM Mitchell1 2018-11-15T23:01:00+00:00