mitchell1

2010 Chevrolet Suburban

CRM Mitchell1 2023-11-30T23:03:48+00:00

Mileage

206,355

Service Date

11/29/2023

Services Performed

• UPON INSPECTION THE TECHNICIAN THE SWITCH HAS POWER AND THE CIRCUITRY IS ALL GOOD. TECH GAINED ACCESS TO THE LUMBAR ASSEMBLY AND FOUND A RETAINING CLIP FOR LUMBAR SYSTEM AND POPPED OUT OF PLACE. TECHNICIAN HAS R INSTALLED CLIP AND VERIFIED PROPER OPERATION. ALL GOOD AT THIS TIME

 

BRITTANY S. gave our service a 5 star review on 11/29/2023

2010 Chevrolet Suburban CRM Mitchell1 2023-11-30T23:03:48+00:00

2022 Ford F-350 Super Duty

CRM Mitchell1 2023-11-15T23:02:51+00:00

Mileage

17,600

Service Date

11/14/2023

Services Performed

• REPLACE THE FUEL FILTERS AND DRAIN THE WATER IN FUEL SEPARATOR
• Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check and top-off all fluid levels and tire pressures. Perform basic safety inspection. Road test vehicle.

 

LU B. gave our service a 5 star review on 11/14/2023

2022 Ford F-350 Super Duty CRM Mitchell1 2023-11-15T23:02:51+00:00

2019 RAM ProMaster 1500

CRM Mitchell1 2023-11-11T23:02:22+00:00

Mileage

24,890

Service Date

11/9/2023

Services Performed

• UPON INSPECTION SCANNED THE VEHICLE FOR TROUBLE CODES AND FOUND TROUBLE CODE B0095-11 Front right acceleration impact sensor-circuit short to ground GAINED ACCESS TO THE RIGHT FRONT IMPACT SENSOR AND INSPECTED THE WIRING REPAIR THAT THE CUSTOMER HAD PERFORMED, FOUND ONE OF THE WIRES THAT WAS REPAIRED IT WAS A 2 WIRE CONNECTED TO A 1 WIRE, CUT OUT THE REPAIRED SECTION AND WIRED IN 2 WIRE, REASSEMBLED AND CLEARED THE TROUBLE CODE AND RETEST, AIR BAG LIGHT TROUBLE CODE HAS CLEARED, ADVISED THE CUSTOMER THERE IS A PARK ASSIST MESSAGE, CUSTOMER IS AWARE OF THIS, NO FURTHER WORK PERFORMED

 

BOB R. gave our service a 5 star review on 11/10/2023

2019 RAM ProMaster 1500 CRM Mitchell1 2023-11-11T23:02:22+00:00

2006 GMC Sierra

CRM Mitchell1 2023-11-07T23:03:36+00:00

Mileage

312,579

Service Date

11/6/2023

Services Performed

• PER CUSTOMERS REQUEST TECHNICIAN HAS INSTALLED LIFT PUMP. HE THEN TEST DROVE TO DIAGNOSE LOW POWER. AFTER TEST DRIVE AND UPON INSPECTION THE TECHNICIAN FOUND A LOOSE CONNECTION FOR THE LIFT PUMP. TECH SECURED CONNECTION, SCANNED CODES AND RE DROVE. ALL GOOD.

 

MICHAEL V. gave our service a 5 star review on 11/6/2023

2006 GMC Sierra CRM Mitchell1 2023-11-07T23:03:36+00:00

2017 Ford F-150

CRM Mitchell1 2023-10-26T22:01:11+00:00

Mileage

103,420

Service Date

10/16/2023

Services Performed

• UPON INSPECTION PERFORMED A COOLANT SYSTEM PRESSURE TEST, FOUND A TURBO COOLANT TUBE LEAKING ON THE LEFT SIDE OF ENGINE. ADVISED THE CUSTOMER WHEN ONE LINE STARTS TO LEAK THEY ALL WILL START TO LEAK THIS IS A COMMON FAILURE WITH THIS SYSTEM, WE RECOMMEND REPLACING ALL TUBES TO SOLVE THE CURRENT ISSUE. CUSTOMER HAS APPROVED TO HAVE THE LEFT SIDE TURBO COOLANT DELIVERY PIPES AT THIS TIME (EXTENDED WARRANTY WILL COVER ONLY LEAKING PARTS) ADVISED THE CUSTOMER IF THERE ARE ANY BROKEN BOLTS THERE WILL BE ADDITION LABOR (EXTENDED WARRANTY WILL NOT PAY FOR BROKEN OR SEIZED PARTS) GAINED ACCESS AND HAD 2 TURBO MOUNTING BOLTS BRAKE, GAINED ACCESS AND EXTRACTED BOTH BOLTS, REPLACED ALL NEEDED PARTS, FILLED AND TOPPED OFF THE COOLANT TO THE PROPER FLUID LEVEL, IDLE TO BURP THE SYSTEM, REINSPECTED THE COOLANT LEVEL, TEST DROVE AND REINSPECTED FOR LEAKS, OK AT THIS TIME, ADVISED THE CUSTOMER TO MONITOR THE COOLANT LEVEL IN CASE THE SYSTEM BURPS
• INCLUDES CIRCULATE SYSTEM, CLEAN SURFACES FREE OF ANTI-FREEZE, TEST SYSTEM AND RADIATOR CAP PRESSURE, CHECK THERMOSTAT, WATER PUMP AND COOLING FANS FOR PROPER OPERATION, TEST DRIVE.
• REPLACE THE LEFT SIDE TURBOCHARGER COOLANT DELIVERY PIPES
• LABOR TO EXTRACT SEIZED TURBO MOUNTING BOLTS FROM EXHAUST MANIFOLD

 

CARL G. gave our service a 5 star review on 10/24/2023

2017 Ford F-150 CRM Mitchell1 2023-10-26T22:01:11+00:00

2018 Mercedes-Benz Sprinter 2500

CRM Mitchell1 2023-10-10T22:03:25+00:00

Mileage

85,620

Service Date

10/9/2023

Services Performed

• DIESEL EXHAUST FLUID – DRAIN – [Drain the DEF reservoir and then refill it.] BRAKE SYSTEM – INSPECT – [Check thickness of the brake pads and condition of the brake discs. Vehicles with twin tires and super single tires: rear wheels must be removed and remounted.] CHASSIS COMPONENTS – INSPECT – [Check vehicle for corrosion, accident and paint damage.] DIESEL PARTICLE FILTER (DPF) – INSPECT – [This service is due every fourth maintenance service. Check level.] DOOR CHECK STRAPS – INSPECT – [Sliding door: check water drain bores.] EXTERIOR LAMPS – INSPECT FLUID & LUBRICANT LEVELS – INSPECT – [Inspect for leaks and general condition. All assemblies: engine, transmission, transfer case, axles, steering, power steering pump, brakes. Observe line routing and chafing. If there is fluid loss determine the cause and remedy.] LINES AND HOSES – INSPECT – [Inspect all lines, hoses and sensor cables.] LINKAGE – INSPECT – [Inspect engine cooling system: corrosion inhibitor/antifreeze, hydraulic brake system, power steering, auxiliary battery in the engine compartment, windscreen washer system. If there is fluid loss, determine the cause and remedy.] PARKING BRAKE – INSPECT – [Check lever travel.] POLY-V-BELT – INSPECT – [inspect for signs of wear and damage.] SEAT BELTS – INSPECT – [Front and rear seat belts, seat belt buckles, seat belt buckle extensions.] STEERING MECHANICAL COMPONENTS – INSPECT – [Inspect tie rod, steering lever, rubber sleeves, dust caps.] SUSPENSION SYSTEM – INSPECT – [inspect all reservoirs, shock absorbers, front axle joints, covers, sleeves, dust caps, auxiliary rubber springs.] TIRE PRESSURE – INSPECT – [Check and correct tire pressures, including spare wheel.] TIRE SEALANT – INSPECT – [Check expire date, replace if necessary.] WIPER/WASHER – INSPECT – [Inspect windscreen wipers, rear windscreen wiper, windscreen washer system, headlamp cleaning system.] TRAILER TOW HITCH – INSPECT/LUBRICATE – [Lubricate, check function, play and attachment.] HINGES & CHECKS – LUBRICATE – [Lubricate the hinges on the rear door.] AIR CLEANER FILTER – REPLACE – [This service is due every second maintenance service. (Observe the installation date).] CABIN AIR FILTER – REPLACE – [Replace the dust filter for the rear-compartment air conditioning system. Replace the dust filter for the heating/ventilation or the activated charcoal/combination filter for the air conditioning (observe the installation date).] ENGINE OIL – REPLACE ENGINE OIL FILTER – REPLACE FUEL FILTER – REPLACE – [Replace the fuel filter with water separator.] POLY-V-BELT – REPLACE – [This service is due every second maintenance service.] WARNING & INDICATOR LAMPS – RESET – [Reset the maintenance computer.] TIRES – ROTATE – [The useful life of tires will vary and is proportional to tire type, speed rating, ambient conditions, tire loading, tire inflation pressure, road surfaces, and individual driving style. Tire rotation recommendations will likely need to be done at least at every Oil Service Plus/Maintenance Service.]

 

KEN W. gave our service a 5 star review on 10/9/2023

2018 Mercedes-Benz Sprinter 2500 CRM Mitchell1 2023-10-10T22:03:25+00:00

2021 Ford F-150

CRM Mitchell1 2023-10-07T22:06:38+00:00

Mileage

21,229

Service Date

10/6/2023

Services Performed

• UPON INSPECTION SCANNED THE VEHICLE FOR TROUBLE CODES, AT THIS TIME THERE ARE NO ACTIVE TROUBLE CODES IN THE SYSTEM, INSPECTED THE ENGINE OIL AND FOUND THAT THERE IS NO ENGINE OIL SHOWING ON THE DIPSTICK, ADDED 4 QUARTS OF ENGINE OIL, REMOVED THE SKID PLATES AND INSPECTED FOR AN ENGINE OIL LEAK, NOT FINDING ANY ACTIVE LEAKS AT THIS TIME BUT FOUND THERE IS A LARGE AMOUNT OF ENGINE OIL ON THE ENGINE, DEGREASED THE ENGINE AND RETESTED FOR LEAKS, NONE FOUND AT THIS TIME, WILL HAVE THE CUSTOMER TAKE THE VEHICLE AND MONITOR THE ENGINE OIL LEVEL

 

JACOB W. gave our service a 5 star review on 10/6/2023

2021 Ford F-150 CRM Mitchell1 2023-10-07T22:06:38+00:00

2011 Toyota Tundra

CRM Mitchell1 2023-10-05T22:03:46+00:00

Mileage

181,583

Service Date

10/4/2023

Services Performed

• UPON INSPECTION SCANNED THE VEHICLE FOR ANY ACTIVE TROUBLE CODES, FOUND TROUBLE CODES P032D Knock Sensor 3 Circuit High GAINED ACCESS AND INSPECTED THE EXTERIOR WIRING HARNESS FOR THE KNOCK SENSORS, OK, SHINED A LIGHT UNDER THE INTAKE MANIFOLD AND WAS ABLE TO SEE SIGNS OF RODENTS, ADVISED THE CUSTOMER THAT WE WILL NEED TO REMOVE THE INTAKE MANIFOLD FOR INSPECTION, ADVISE THAT WE SUSPECT A RODENT HAS CHEWED THE KNOCK SENORS WIRING HARNESS, REMOVED THE INTAKE MANIFOLD AND FOUND THAT A RODENT HAS BUILT A NEST AND CHEWED THE WIRING HARNESS, CLEANED THE RODENT NEST OUT AND INSTALLED A NEW KNOCK SENSOR WIRING HARNESS, RETEST THE SYSTEM AND FOUND THE #3 KNOCK SENSOR HAS FAILED INTERNALLY AND WILL NEED TO BE REPLACED ALSO, INSTALLED NEW SENSOR, CLEARED THE TROUBLE CODES AND RETEST, OK AT THIS TIME
• REPLACE THE KNOCK SENSOR AND WIRING
• CLEAN RODENT NEST

 

ANDY Y. gave our service a 5 star review on 10/4/2023

2011 Toyota Tundra CRM Mitchell1 2023-10-05T22:03:46+00:00

2016 Subaru Crosstrek

CRM Mitchell1 2023-10-05T22:02:56+00:00

Mileage

114,619

Service Date

10/3/2023

Services Performed

• UPON INSPECTION SCANNED THE VEHICLE FOR TROUBLE CODES, FOUND TROUBLE CODES P0700 Transmission control P0842 Secondary oil pressure sensor circuit low C0045 Transmission control module malfunction C0042 Power supply voltage failure B14A1 Sunload sensor circuit open B2313 Rear radar detect vehicle dynamics control module B2311 Rear Radar detect transmission control module failure B2301 Rear Radar circuit high B1011 Battery power supply control circuit malfunction B1012 Battery backup power supply control circuit malfunction B1013 Ignition power supply failure B1014 Accessory power supply failure B2806 Electronic control module abnormal B2801 Transmission control module abnormal B2809 Vehicle dynamics control abnormal B2A0C DCM performance C2222 Transmitter 2 pressure data abnormal P0700 Transmission control system P0842 Transmission fluid pressure sensor switch A circuit PERFORMED ON DEMAND TESTING TO MONITOR READINGS, FOUND THAT THE SECONDARY TRANSMISSION PRESSURE SWITCH/SENSOR IS READING ERRATIC, TESTED THE WIRING FOR GOOD POWER AND GROUND, GOOD, GAINED ACCESS AND INSPECTED THE SENSOR, FOUND THAT THE REAR WARD PRESSURE SENSOR IS LEAKING TRANSMISSION FLUID THROUGH THE SENSOR, ADVISED THE CUSTOMER THAT THE SENSOR WILL NEED TO BE REPLACED AND THEN THE SYSTEM RETESTED, INSTALLED NEW SENSOR, CLEARED THE TROUBLE CODES AND RETEST, TROUBLE CODES DID RETURN FOR THE VEHICLE DYNAMICS, PERFORMED ON DEMAND TESTING TO MONITOR READINGS, FOUND THAT THE SENSOR FOR THE PASSENGER SIDE MIRROR DETECTION IS NOT RESPONDING, TESTED FOR GOOD POWER AND GROUND TO ALL OF THE ACCESSIBLE WIRING, GOOD, ADVISED THE CUSTOMER WE WILL NEED TO REMOVE THE PASSENGER SIDE DOOR PANEL TO FURTHER TEST WIRING TO THE BLIND SPOT DETECTION SENSOR, GAINED ACCESS AND TESTED FOR GOOD POWER AND GROUND, UPON TESTED WHEN MOVING THE WIRING HARNESS FOUND A CONNECTOR NOT FULLY SEATED, CLEANED AND CONNECTED PROPERLY, CLEARED THE TROUBLE CODES AND RETEST, AT THIS TIME NO TROUBLE CODES HAVE RETURNED, REASSEMBLED THE PASSENGER SIDE DOOR AND TEST DROVE, OK AT THIS TIME
• REPLACE SENSOR
• Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check and top-off all fluid levels and tire pressures. Perform basic safety inspection. Road test vehicle. RESET MAINTENANCE LIGHT.
• REPLACE THE REAR BRAKE PADS AND RESURFACE THE REAR BRAKE ROTORS (2MM)
• ADVISED THE CUSTOMER THERE ARE LIGHTS OUT, CUSTOMER WILL TAKE CARE OF

 

ANDREA R. gave our service a 5 star review on 10/4/2023

2016 Subaru Crosstrek CRM Mitchell1 2023-10-05T22:02:56+00:00

2004 Jeep Liberty

CRM Mitchell1 2023-10-02T22:01:08+00:00

Mileage

228,559

Service Date

9/29/2023

Services Performed

• WE SCANNED FOR CODES, NO CODES PRESENT. WE MONITORED THE O2 SENSORS, FOUND RIGHT SIDE CATALYTIC CONVERTER IS FAILING AND CAUSING THE O2 SENSOR TO READ FAULTY READINGS. RECOMMEND REPLACE THE CAT CONVERTER ASSY.

 

DEBORAH C. gave our service a 5 star review on 10/1/2023

2004 Jeep Liberty CRM Mitchell1 2023-10-02T22:01:08+00:00