2015 RAM ProMaster 3500
Mileage
6,541
Service Date
11/9/2018
Services Performed
- UPON ARRIVAL WE SCANNED PCM PULLED CODE P241D-SELECTIVE CATALYST REDUCTION INDUCEMENT-FORCED ENGINE SHUT DOWN. NORMALLY THIS CODE IS ACCOMPANIED BY ANOTHER CODE. WE SUSPECT THESE OTHER CODE(S) HAVE BEEN CLEARED. WE REMOVED DEF TANK, AND EMPTIED. FILLED DEF TANK WITH KNOWN GOOD DEF FLUID, FLUID LEVEL IS ONLY READING AT 25% FULL, WE TRIED PERFORMING A RESET ON DEF TANK LEVEL – IT WILL NOT RESET AT THIS TIME. WE WERE ABLE TO GET IT OUT OF LOCK OUT MODE (REDUCED SPEED) IT WILL NOW DRIVE ANY SPEED WITH 35 MILES LEFT ON CYCLE, THEN IT WILL LOCK OUT AGAIN. CUSTOMER IS TAKING VEHICLE TO THE DEALER FOR FURTHER TESTING.
TY H. gave our service a 5 star review on 11/13/2018
